Zach Richards
Co-Founder
Maintenance operations for self-storage.
Facilities are moving to remote management. We built Boots & Mortar around the one thing that doesn't change: someone still has to show up, check on the property, and make sure it's in good hands.
Leadership
Boots & Mortar was co-founded by Zach Richards and Chris Terrigno.
Chris Terrigno
Co-Founder
Hear the story behind Boots & Mortar.
Boots & Mortar Co-Founder Chris Terrigno joined podcast host Thaddeus Campbell on Stories Behind the Door to discuss the self-storage industry and the importance of dependable on-site maintenance.
Hear how local maintenance, technology, and documented service visits help operators stay connected to their properties.
Our story
Boots & Mortar started with a conversation with people deep inside the self-storage industry about where facility operations were headed. The big trend: more and more facilities are moving to remote management, with call centers and software handling the work that used to happen on-site.
But one thing doesn't change, even in a remote model. Someone still has to check on the property. Someone still has to walk the aisles, confirm units are secure, and make sure the facility is in good hands.
We built Boots & Mortar to be that someone. We hire, vet, train, and place technicians, and we show you the work in Boots Connect so you can go remote without losing the on-site presence.
What we do
We do maintenance, and only maintenance. We don't run a call center, we don't handle marketing, and we don't manage backend operations. We partner with experts in those disciplines so we can stay focused on ours.
What we do is find great people: reliable, consistent technicians who show up at your property, perform routine checks, and make sure your facility is in top shape, so you can focus on growing your portfolio.
Routine Unit Checks
Overlocking
Sweeping & Site Upkeep
Fast-Turn Repairs
Our values
Show up
A remote operation only works if someone reliable is still physically on-site. That's the job, and we take it seriously every visit.
Stay consistent
Operators need to trust that the same standard of care happens at every property, on every visit, regardless of who's on shift.
Stay focused
We do maintenance and nothing else. We partner with experts for the rest, so our full attention stays on your facility.
Be accountable
Every check, every repair, every report is tied to a person who stands behind the work.