Your FacilityFirst.

You grow the business. We take property maintenance off your plate, so your team can focus on filling units and growing revenue.

4 or 8
Scheduled visits per month
2 or 4 hr
Emergency response SLA
W-2
Employed technicians, same face where possible

What boots on site actually looks like

Routine property checks

Included in every recurring plan. A real person walks the building, checks the list, and signs the report. Every visit ends with photos and a document your insurance will accept.

01Overlock units flagged by the client, lockouts, delinquencies, move-outs
02Clean common areas, hallways, unit exteriors per defined scope
03Light maintenance, bulbs, door adjustment, signage, minor repairs
04Visual inspection with photo evidence + GPS-stamped task log
05Execute pre-uploaded walk-through reports (Storedge, SiteLink, etc.)
06Flag anything that warrants a quote, never silent escalation

Emergency one-offs

Something breaks at 2 AM, we send someone. Scoped, priced, and auto-billed. No phone tag, no open-ended POs.

Stuck gate, after-hours lockout, reported leak, security concern
Tiered SLA, 4hr standard, 2hr urgent, premium pricing both ways
Auto-charged to card on file at completion, no waiting on PO
Same regional tech where possible, they know the building
Standard
4 HR
response target
Urgent
2 HR
response target
After hours
24/7
emergency dispatch

One clear path, every time.

01

Onboard the facility

We map your scope, unit count, access points, recurring tasks, and assign a dedicated regional tech.

02

Tech is dispatched

A trained W-2 technician arrives on schedule, checks in via GPS, and begins the defined walk-through.

03

Checklist + photo log

The tech works through every line item, overlocks, cleaning, minor repairs, logging photos as they go.

04

Signed report by EOD

Photo-documented report is submitted, reviewed by dispatch, and delivered to the owner portal before end of day.

Maintenance is a full-time job nobody has time for

Reactive

You only hear about problems after a tenant complains or an inspection fails. By then it’s a fire drill, not a checklist.

Scattered

A different handyman every time. No record of who did what, no photos, no accountability when something slips through.

Stolen time

Every hour spent chasing vendors, POs, and no-shows is an hour not spent filling units or growing the portfolio.

A maintenance standard you can rely on.

Scheduled coverage

Choose four or eight on-site visits each month. Every visit is planned, completed, and documented.

One accountable partner

Overlocking, cleaning, inspections, light repair, and emergencies are coordinated through one team.

Clear emergency support

A real person scopes the job and dispatches the nearest available technician when something cannot wait.

Don’t take our word for it.

Boots and Mortar provides us with the resources necessary to continue operating fully remote, and reduces our overhead by not having to employ an onsite staff.

Rizzzo Self Storage
Verified Client

Boots and Mortar is vital to our operations, and they provide a bridge between our business and our tenants when the need arises. Their boots on the ground make it possible for us to keep up on weekly checklists derived from tenant activity.

Rizzzo Self Storage
Verified Client

One flat rate. No surprises.

Flat monthly pricing, built around your property

We quote a single number based on your unit count, layout, and service tier. No hourly billing, no per-visit math, no surprise line items. You know the cost before work begins and it stays the same every month.

First 30 days, on us.

Start with a free 30-day pilot. See the reports, meet the tech, and judge the results before you commit to a contract.

What’s included

  • Dedicated W-2 technician, same face every visit
  • Overlocking, sweeping & lighting checks
  • Photo-documented visit reports
  • GPS check-in / check-out verification
  • Owner portal access, real-time visibility
  • Emergency dispatch availability
  • Minor maintenance & repair
  • Dispatch support line

Visits

4 or 8 guaranteed on-site visits every month, Tier 1 or Tier 2

Billing

Monthly / flat rate / no hourly math

Contracts

6 or 12-month agreements / 30-day free pilot to start

Emergencies

Emergency visits available beyond your scheduled monthly visits

Let’s give your team its time back

Reach out to our team and we’ll get back to you within one business day.

Contact us
714-910-8006