NOW DISPATCHING NATIONWIDE / 30-DAY FREE PILOT
Property Maintenance / Self-Storage
Nationwide Service / Est. 2024

Your FacilityFirst.

You grow the business. We take property maintenance off your plate, so your team can focus on filling units and growing revenue.

4+ / 8+
Guaranteed visits per month, Tier 1 & 2
24 hr
Guaranteed response time
W-2
Employed technicians, same face

What boots on site actually looks like

Recurring / Weekly / Bi-Weekly / Monthly

Routine property checks

Included in Base

Scheduled visits to each facility on a defined cadence. A real person walks the building, checks the list, and signs the report. Every visit ends with photos and a doc your insurance will accept.

01Overlock units flagged by the client, lockouts, delinquencies, move-outs
02Clean common areas, hallways, unit exteriors per defined scope
03Light maintenance, bulbs, door adjustment, signage, minor repairs
04Visual inspection with photo evidence + GPS-stamped task log
05Execute pre-uploaded walk-through reports (Storedge, SiteLink, etc.)
06Flag anything that warrants a quote, never silent escalation
On Demand / Tiered SLA

Emergency one-offs

Something breaks at 2 AM, we send someone. Scoped, priced, and auto-billed. No phone tag, no open-ended POs.

Stuck gate, after-hours lockout, reported leak, security concern
Tiered SLA, 4hr standard, 2hr urgent, premium pricing both ways
Auto-charged to card on file at completion, no waiting on PO
Same regional tech where possible, they know the building
Standard
4 HR
1.75 to 2×
Urgent
2 HR
2.5 to 3×
After Hrs
+50%
surcharge

Maintenance is a full-time job nobody has time for

01

Reactive

You only hear about problems after a tenant complains or an inspection fails. By then it’s a fire drill, not a checklist.

02

Scattered

A different handyman every time. No record of who did what, no photos, no accountability when something slips through.

03

Stolen time

Every hour spent chasing vendors, POs, and no-shows is an hour not spent filling units or growing the portfolio.

Consistent. Complete. Reliable.

Consistent
4+ / 8+

Two tiers, 4 or 8 guaranteed visits every month, per site. Same tech, same standard, every time.

Complete
1

One partner, total coverage. Overlocking, cleaning, inspections, light repair, and emergencies, all under a single contract.

Reliable
24/7

Emergency response when it counts. A real person answers dispatch, scopes the job, and sends the nearest tech.

What Operators Are Saying

Don’t take our word for it.

Boots and Mortar provides us with the resources necessary to continue operating fully remote, and reduces our overhead by not having to employ an onsite staff.

Rizzzo Self Storage
Verified Client

Boots and Mortar is vital to our operations, and they provide a bridge between our business and our tenants when the need arises. Their boots on the ground make it possible for us to keep up on weekly checklists derived from tenant activity.

Rizzzo Self Storage
Verified Client

Schedule. Dispatch. Document. Sign off.

Week 1

Onboard the facility

We map your scope, unit count, access points, recurring tasks, and assign a dedicated regional tech.

Per visit

Tech is dispatched

A trained W-2 technician arrives on schedule, checks in via GPS, and begins the defined walk-through.

On site

Checklist + photo log

The tech works through every line item, overlocks, cleaning, minor repairs, logging photos as they go.

Same day

Signed report by EOD

Photo-documented report is submitted, reviewed by dispatch, and delivered to the owner portal before end of day.

One flat rate. No surprises.

How pricing works
Flat monthly rate, priced to your property

We quote a single number based on your unit count, layout, and service tier. No hourly billing, no per-visit math, no surprise line items. You know the cost before work begins and it stays the same every month.

First 30 days, on us.

Start with a free 30-day pilot. See the reports, meet the tech, and judge the results before you commit to a contract.

What’s included
  • Dedicated W-2 technician, same face every visit
  • Overlocking, sweeping & lighting checks
  • Photo-documented visit reports
  • GPS check-in / check-out verification
  • Owner portal access, real-time visibility
  • Emergency dispatch availability
  • Minor maintenance & repair
  • Dispatch support line
Visits

4 or 8 guaranteed on-site visits every month, Tier 1 or Tier 2

Billing

Monthly / flat rate / no hourly math

Contracts

6 or 12-month agreements / 30-day free pilot to start

Emergencies

Emergency visits available beyond your scheduled monthly visits